Don't use this animal hospital!

I've used Springfield Animal Hospital for years - they were always a very reputable Vet practice.  Sadly, the place has gone downhill - the Vet is overworked and stressed.  She has a male tech (who is not certified) who brings his bratty & rude daughter to work.  She runs through the hospital at will and grabs at people's pets.  One day she is going to be bitten - it will only take time.  This tech is illiterate and seems to boss the Vet around.  Why she puts up with his behavior is beyond me,  I have also paid my bill in cash to the tech only to receive a bill in the mail.  He pocketed my money - this was over a $100 visit.  The office smells - I don't know when it was cleaned last.  I have moved onto a new Vet and I'm so happy that I did.  Dr. Pottynski needs to wake up & realize this idiot is killing her practice.